Reference

online138 Terms & Conditions Explained

online138 Terms & Conditions set the rules for opening an account, using Live Roulette and Buffalo King, and moving funds through DANA, OVO, GoPay or QRIS.

Account access rulesWallet and withdrawal termsData and cookie handlingSupport contact path
online138 online138 Terms & Conditions Explained
TERMS SUPPORT

Where To Ask About Account Rules

A clear contact path helps when a Terms & Conditions question affects login, a wallet record or a withdrawal check.

Account access If phone verification blocks your account, tell us the registered number and device path…
Payment status For DANA, OVO, GoPay or QRIS questions, send the payment reference and visible status.
Policy changes Ask us when a clause is unclear, or request a copy of the wording…
ACCOUNT SAFEGUARDS

How We Apply These Terms

Our policy work follows the records attached to your account rather than assumptions about your device or location.

Data handling

We use account details, phone verification records and payment references to operate the agreed account process. We do not ask you to share a password, wallet PIN or one-time security code.

Cookie choices

Cookies can support sign-in continuity and policy display on your device. Your browser controls cookie storage, while disabling some cookies may affect the account path described in these terms.

Account security

Keep your phone, password and verification details private. If your device changes, contact us before repeating a wallet or withdrawal step so the account record remains matched.

Record retention

We retain account, payment and policy records for the period needed to operate the account, check disputes and meet applicable legal duties. Ask support which record a request concerns.

Correction requests

If your name, phone number or account detail is wrong, contact us with the affected field and supporting account reference. We will explain the correction step under the Terms & Conditions.

Access questions

For access concerns from Bandung, Medan or another Indonesian location, include your device type and the message shown. Availability depends on local law and the account status recorded.

Terms & Conditions Questions Answered

These Terms & Conditions questions cover the account steps people usually check before opening an online138 account. We focus on access, payments, personal data and policy changes, so you can find the relevant answer without leaving the page.

You can read the current Terms & Conditions on this page before opening an account. We recommend checking the account, payment, data and access clauses whenever the wording or your account circumstances change.

Yes. The Terms & Conditions explain the information required for account creation, phone verification before access and the rules applying once you continue. Read them first so your account details are accurate.

Access and eligibility depends on local law. We may restrict account or lobby access where local law permits, and support can explain whether a displayed access message relates to policy or account status.

The Terms & Conditions require payment details to match your account record. For DANA, OVO, GoPay or QRIS, keep the reference available because we may use it to check a pending status.

A withdrawal can require account, payment and phone-verification checks before processing. We compare the request with the recorded account details and may ask for the transaction reference when a mismatch appears.

We publish the revised wording on the policy page and identify the affected subject. Read the update before continuing; if a clause is unclear, contact us with the section name and your account reference.

Yes. Contact us with the exact field needing correction, such as your phone number or name, and the account reference. We will explain the verification step required by these Terms & Conditions.